Website Privacy Policy

Faith Regional Health Services respects the privacy of all those who visit our websites, use our online services, or access information using our mobile app. We strive to implement and maintain measures designed to protect the privacy of those using our services. We do collect and use some information from visitors to our website. This website privacy policy outlines our practices relating to how we collect and use information from you when you visit our websites or use our mobile app.

You can visit our websites without revealing any personal information, however, you will be required to provide personal information if you use the website to register for a class, buy tickets to an event, make an online donation, or communicate with us through your use of our websites.

Please be aware that Faith Regional Health Services regularly reviews its website privacy practices and those privacy practices and this policy are subject to change. It is your responsibility to check this web page for updates to our website privacy policy. Your continued use of this site indicates you accept any changes to this website privacy policy.


Information We Collect

Personal Identifiable Information

Faith Regional collects and stores certain personally identifiable information that you provide in certain areas of our website, such as web pages that allow you to register for classes, provide us with feedback, complete health assessments, or make an online donation. We do not knowingly collect personally identifiable information from children (under the age of 18) without obtaining parental consent. Before using our websites, we ask that children have their parents read this website's privacy policy. We collect information that you provide to us, which may include your:

  • Name
  • Contact Information (including address, email address, or phone number)
  • Credit card information (when applicable)
  • Other personally identifiable information

Non-Personal Information

Faith Regional collects non-personal identifying information such as website usage, traffic patterns, site performance, and related statistics based on our tracking of your visits to our websites. The information we collect using “Cookies” on our websites or mobile app may contain IP addresses, geographic locations, browser types, page views, or length of website visits. Cookies allow Faith Regional to serve you better and to personalize your experience on Faith Regional’s websites. Cookies do not contain personally identifiable information about you or your health history. You can control how and whether you accept cookies by going to your browser’s website for instructions.


Use of Personal Information

We may use the information you provide through our websites or app for the following purposes:

Business Operations

We may use or disclose your information as part of our business, including but not limited to providing customer service, sending communications, conducting research and analysis, and/or donation or payment processing.

Third-Party Business Service Providers

We may disclose your information to third parties who provide services on our behalf to help with our business operations. These companies are authorized to use your personal information only as necessary to provide services to us.

Subsidiaries, Affiliates, and Partner Companies

We may also disclose your information to subsidiaries, affiliates, or partner companies with which we control, have established partnerships, or contracts.

Legal Requirements

We may also disclose your personal information as required by law, such as to comply with a subpoena or similar legal process.

Defend Rights and Property

We also may disclose your information to protect and defend our rights or property.


Security

Faith Regional is dedicated to protecting your privacy and personal health information. We have internal confidentiality policies in place as well as robust technical security processes designed to keep your information as secure as possible. Although we take extensive measures to keep your information safe, please be aware that there is always a risk involved in sharing information over the internet. You agree and stipulate that the use of our websites is at your own risk, and you will not hold us responsible for any breach of security that is not solely caused by our negligence. Some of the methods we use to keep your information safe include:

  • Encryption
  • Multi-Factor Authentication
  • Firewalls
  • 24/7 Monitoring
  • Access Controls
  • Other controls where appropriate

Links to Outside Websites

Faith Regional has no control over, and no liability, for any third-party websites or materials, including social networking sites or apps.

Faith Regional works with several partners and affiliates whose websites may be linked with our site. Because Faith Regional does not have control over the content and performance of these outside websites, Faith Regional makes no guarantees about the accuracy, content, or quality of information or services provided by such sites, and Faith Regional assumes no responsibility for unintended, objectionable, inaccurate, misleading, or unlawful content that may reside on those sites.

Similarly, you may have access to content within our websites that is owned by a third party. You acknowledge and agree that Faith Regional makes no guarantees about, and assumes no responsibility for, the accuracy, content, or quality of this third-party content.

When linking to a third-party website, you should read the privacy policy on that website. Links to third-party websites do not imply Faith Regional’s endorsement of such sites, products, or services on those sites. These links are provided for your general information and education only and should NOT be relied upon for personal diagnosis or treatment. If you have medical questions, please contact your healthcare provider.


Online Forms and Credit Card Transactions

On certain pages of our websites or mobile app, we may give you the option to provide us with personal information such as your name, address, phone number, email address, demographic information, or preferences. For instance, you may register for a class or event on our website or submit a “Contact Us” secure messaging web form to provide feedback. We only gather this personal information with your knowledge, permission, and participation. If you are not comfortable with this, you can choose not to use this part of the website.

If you provide us with your credit card information for an event or online donation, we will treat your credit card information in a secure manner, submitting the number directly to our credit card processing service providers on our websites.


Direct Communication With You

We may use your information, as stated in this website privacy policy, to send you emails, direct mail, or text messages. Faith Regional uses third-party vendors to help us manage some of our email and communications with you. Your contact information is never used for any purpose other than communication with you on our behalf. Types of communication messages may include:

  • Class confirmation, event registration, or donation confirmation
  • Publications that may be of interest to you
  • Notify you with information related to a class, event, or otherwise
  • Promoting special topics or services that may interest you
  • Respond to questions from you

Terms of Use

By accessing our websites, online services, or mobile app, you are consenting to our collection and use of your personal information in the ways we describe in this policy. If you do not accept the terms of this privacy policy, do not access our websites, online services, or mobile app. By using our websites and mobile app, you agree to not use our website or app in a manner that violates any applicable law.


Medical Advice

Information received from our websites or mobile app is not a substitute for professional medical advice and should not be used as a medical diagnosis or treatment. Please talk to a healthcare provider about any health questions or concerns.

If you are having a medical emergency, call 9-1-1 immediately.


Contact Us

For questions or concerns regarding this website privacy policy, to update or request the elimination of your personal information collected on Faith Regional websites or our mobile app, or to remove yourself from a mailing list, please contact us at contactus@frhs.org.

Contact Us

Email your questions to contactus@frhs.org

Recent News